Answers to Common Questions
Before reaching out, browse through our FAQs for quick solutions to your concerns.
Yes. OvoWpp’s Pro and Enterprise plans allow you to connect and manage multiple numbers from one central dashboard.
Yes. Your entire support or marketing team can collaborate using shared inboxes, internal notes, and role-based access controls.
Yes. Our support team is available via live chat, email, and knowledge base. Enterprise clients receive priority support and a dedicated account manager.
OvoWpp offers three plans: Starter (basic features), Pro (advanced tools + multiple users), and Enterprise (custom solutions and dedicated support).
Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.
If you exceed your plan’s limit (such as number of messages, contacts, or users), you will receive a notification with options to upgrade or purchase additional usage packs.
Yes. You can access and download all invoices and billing history directly from your OvoWpp account under the “Billing” section.
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